Account and data deletion.

Last updated: October 12, 2026

This page explains how to request deletion of an account created in the PlayKovo mobile app and the data associated with it. Uninstalling the app alone does not delete your server account.

1. How to submit a deletion request

1. From the email address used for your PlayKovo account, email [email protected].
2. Use the subject PlayKovo Mobile Account Deletion Request.
3. State the email address for the account and that you want the account permanently deleted. Do not send your password, session token, or verification code.
4. We may send a verification reply to the registered address to confirm ownership. The account will not be deleted until verification is complete.

After verification, we aim to complete the request within 30 days and send an email when processing is complete.

2. Data that will be deleted

• The Supabase authentication account, user ID, and account profile record.
• Favorites and recently played games linked to the account.
• Account-linked cloud saves for supported games.
• Other PlayKovo Mobile data directly associated with the account.

3. Data that may be retained

• Aggregated or de-identified usage statistics that can no longer be linked back to a person or account.
• Limited records required for law, security, fraud prevention, or resolution of a dispute, only for as long as necessary.
• Data independently retained by providers such as Google AdMob under their own policies and retention periods. Exercise provider-specific rights with that provider.

A deleted account cannot be reactivated, and deleted cloud saves cannot be restored.

4. Local data on your device

Favorites, recent games, streak state, language, and some preferences may also remain on the device. Account deletion cannot remotely erase those copies. To remove local data, clear the app's storage in device settings or uninstall the app.

5. Deleting only certain data

If you want to access, correct, or delete specific account data without closing the account, clearly describe that request in your email. We will review its scope and your applicable rights and respond.

6. Contact

Send account deletion, data access, and privacy requests to [email protected]. Read the PlayKovo Mobile Privacy Policy for details about data processing.